Privacy Policy

Last updated: June 2, 2025

ECNFI ("we", "our", or "us") is committed to protecting your privacy and handling your personal data with transparency and integrity. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services. ECNFI has operated since 2022 as a secure platform for payment insights and financial transaction analytics.

1. Information We Collect

We may collect the following types of data, depending on your interaction with our platform:

Personal information (e.g. name, email address, phone number, company name)
Billing and transaction details, including card and payment metadata
Device and usage information (e.g. IP address, browser type, session logs)
Technical identifiers via cookies or tracking technologies
User behavior and feedback (e.g. form submissions, support requests)

2. How We Use Your Information

Your data enables us to deliver reliable, secure, and personalized services. We use it to:

Process payments and manage user transactions
Authenticate users and maintain platform security
Respond to inquiries and provide technical support
Improve system performance, user experience, and interface design
Meet legal obligations and detect fraudulent or abusive behavior

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your explicit consent
The necessity of data for the performance of a contract
Compliance with applicable legal and regulatory obligations
Legitimate interest, such as ensuring platform integrity and usability

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. When no longer needed, data is securely deleted or anonymized.

5. Data Sharing

We do not sell or rent your personal information. We may share data only with:

Trusted third-party service providers (e.g. payment processors, analytics tools)
Regulatory or legal authorities when mandated by law
Our internal operational teams under strict confidentiality agreements

6. Cookies & Tracking Technologies

We use cookies to collect information and improve user experience. These may include session cookies, analytics cookies, and functional cookies. You can control or disable cookies via your browser settings, although some features may not function correctly without them.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and correct your personal data
Withdraw consent at any time
Request deletion, restriction, or portability of your data
Object to certain data processing activities
Lodge a complaint with a data protection authority

8. Data Security

We implement administrative, technical, and organizational measures to protect your data from unauthorized access, disclosure, or misuse. This includes encryption, secure access protocols, and periodic audits.

9. International Data Transfers

Data processed by ECNFI may be transferred and stored outside your country of residence, including in jurisdictions with differing data protection standards. When this occurs, we ensure adequate safeguards are in place as required by law.

10. Children's Privacy

ECNFI does not knowingly collect personal data from individuals under the age of 13. If we become aware of such data, it will be promptly deleted.

11. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our operations or legal obligations. The updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us at:

Email: support@ecnfi.com
Effective since: March 15, 2022